Friends of Oak Ridge Cemetery respects your privacy
Friends of Oak Ridge Cemetery respect your privacy. This Privacy Statement informs you of our privacy practices and of the choices you can make about the way your information is collected online and how that information is used. A link to this statement is readily available at the bottom of every Friends of Oak Ridge Cemetery Web page.
Sites covered by this Privacy Statement
Links to non-Friends of Oak Ridge Cemetery web sites
Collection of personal information
Friends of Oak Ridge Cemetery collects and uses personal information to understand your needs and interests and to serve you better.
On some Friends of Oak Ridge Cemetery web sites, we ask you to provide personal information. For example, when you order products or services, request information, subscribe to marketing or support materials or register yourself, we will ask you to provide personal information to complete these transactions. The types of personal information you provide to us on these pages may include name, address, ZIP code, telephone number, fax number, email address, user IDs and passwords, company name, billing and transaction information, credit card information, product and service preferences and contact preferences.
In addition to the information you provide, Friends of Oak Ridge Cemetery may also collect information during your visit to a Friends of Oak Ridge Cemetery web site through automatic data collection tools, which include web beacons, cookies, embedded web links, and other commonly used information-gathering tools. These tools collect certain standard information that your browser sends to our web site such as your browser type and language, access times, and the address of the web site from which you arrived at a Friends of Oak Ridge Cemetery web site. They may also collect information about your Internet Protocol (IP) address, clickstream behavior (i.e. the pages you view, the links you click, and other actions you take in connection with Friends of Oak Ridge Cemetery web sites) and product information. An IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers use IP addresses to communicate on the Internet, allowing users to browse and shop. Friends of Oak Ridge Cemetery also uses some of these automatic data collection tools in connection with certain emails sent from Friends of Oak Ridge Cemetery and therefore may collect information using these tools when you open the email or click on a link contained in the email.
How we use your information
The information Friends of Oak Ridge Cemetery collects to understand your needs and interests helps Friends of Oak Ridge Cemetery deliver a consistent and personalized experience. For example, Friends of Oak Ridge Cemetery may use your information to:
- assist you in completing a transaction or order
- communicate with you about products and services
- provide service and support
- update you on new services and benefits
- select content to be communicated to you
- personalize some Friends of Oak Ridge Cemetery web sites
We will give you the opportunity to choose your privacy preferences regarding the communications we send (see "Your choices and selecting your privacy preferences" below).
Credit card information is used only for payment processing and fraud prevention. Credit card information and other sensitive personal information required to process a credit decision is not used for any other purpose by our financial services providers or Friends of Oak Ridge Cemetery and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.
How we share your information
Friends of Oak Ridge Cemetery will not sell, rent or lease your personal information to others.
We may need to share your personal information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:
- Fulfilling our customers' orders
- Sending Friends of Oak Ridge Cemetery marketing communications/promotional offers
- Delivering packages
- Fulfilling subscription services
- Conducting research, analysis or administering surveys
- Sending regular mail and email on behalf of Friends of Oak Ridge Cemetery
- Processing credit card payments
The third parties with whom we conduct business are only authorized to use your information to perform the service for which they were hired. As part of our agreement with them, they are required to follow the privacy guidelines we provide them and to take reasonable measures to ensure your personal information is secure.
From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves.
Friends of Oak Ridge Cemetery does not knowingly collect information from children under the age of 13 and does not target its web sites to children under 13. We encourage parents and guardians to take an active role in their children's online activities and interests.
Your choices and selecting your privacy preferences
Friends of Oak Ridge Cemetery is an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable offers, promotions and other content. You always have the ability to opt-in or opt-out of receiving future marketing communications from Friends of Oak Ridge Cemetery.
To opt-out of or opt-in to receiving marketing communications from Friends of Oak Ridge Cemetery, you can take one of the following actions:
- Follow the directions on a marketing email. All email marketing communications from Friends of Oak Ridge Cemetery will tell you how to stop receiving them.
- Send an email with your current contact information to info(at)friendsofoakridge.org
- Or, send a request with your current contact information to:
Friends of Oak Ridge Cemetery
Attn: Privacy Manager
P.O. Box 142
Buchanan, MI 49107
If you send an email or letter request, please be sure to include your full name, company name, address, city, state, zip, phone number and email address and indicate specifically what type of marketing communication(s) (e.g., email, direct mail and/or phone) you wish to receive or stop receiving. This will ensure we identify you correctly in our systems and accurately process your request.
Friends of Oak Ridge Cemetery will take appropriate steps to process your request to opt-out of or opt-in to receiving marketing communications. Please note that due to production, mailing and system timelines, in order to remove you from our marketing lists, it may take up to:
- 10 business days for emails
- 30 days for phone calls
- 6 weeks for direct mail
Until that change takes effect, you may still receive marketing communications from us.
Also, please note that even though you may have opted out of receiving marketing communications, you may still receive business-related communications such as order confirmations, shipping notifications, or other organization-related communications.
Access to and accuracy of your information
Friends of Oak Ridge Cemetery strives to keep your personal information accurately recorded. We have implemented technology, management processes and policies to help maintain data accuracy. Friends of Oak Ridge Cemetery provides individuals with reasonable access to personal information that they provided to Friends of Oak Ridge Cemetery and the ability to review and correct it, as applicable. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as, but not limited to, requiring a password and user ID, before granting access to your data.
Keeping your information secure
Friends of Oak Ridge Cemetery takes seriously the trust you place in us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Friends of Oak Ridge Cemetery utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect.
Changes to this statement
Friends of Oak Ridge Cemetery
Attn: Privacy Manager
P.O. Box 142
Buchanan, MI 49107
How Friends of Oak Ridge Cemetery uses automatic data collection tools:
- Web beacons
- Embedded web links
Cookies are typically classified as either "session" cookies or "persistent" cookies.
- Session cookies are removed from your computer after you close your browser.
Some Friends of Oak Ridge Cemetery and third-party web pages and HTML-formatted email use web beacons alone or in conjunction with cookies to compile information about your web site usage and your interaction with email. A web beacon is an electronic image, called a single-pixel (1x1) or clear GIF. Web beacons can recognize certain types of information on your computer such as cookies, the time and date of a page viewed, and a description of the page where the web beacon is placed. You may be able to disable Web beacons in email messages by suppressing the images in the message you receive. However, suppressing the images in the message may not always disable a web beacon or other automatic data collection tools in the email message. For more information about this, please refer to the information provided by your email software or service provider.
If you choose to receive marketing emails or newsletters from Friends of Oak Ridge Cemetery, we may automatically collect whether you've opened those messages and whether you've clicked on links contained within those messages.
Embedded Web links
Emails from Friends of Oak Ridge Cemetery use links designed to lead you to a relevant area on the web, after redirection through Friends of Oak Ridge Cemetery or our service provider's servers. The redirection system allows Friends of Oak Ridge Cemetery to change the destination URL of these links, if necessary, and to determine the effectiveness of our marketing initiatives. It also allows Friends of Oak Ridge Cemetery to determine whether you have clicked a link in an email, and this information collected from your interaction with emails may be connected to your personal identity. If you do not want Friends of Oak Ridge Cemetery to collect information about the links that you click, you can change your choice about receiving communications from Friends of Oak Ridge Cemetery or choose not to click links in an email that Friends of Oak Ridge Cemetery sends.
Rev. May 2008